1. Information We Collect
Account information
When you sign up, we collect your name, email address, and a hashed password. If you subscribe, our payment processor collects billing details; we never store full card numbers on our servers.
Content you generate
Prompts, uploaded reference images, and generated outputs are stored so you can access your history. You can delete any item from your dashboard at any time.
Usage data
We collect device information, browser type, IP address, and interaction events to monitor performance, detect abuse, and improve features.
2. How We Use Your Information
- Provide, operate, and maintain the Service.
- Process payments and manage your subscription.
- Authenticate your account and prevent fraud or abuse.
- Improve model output quality using aggregated, anonymized data.
- Send transactional emails and, with consent, product updates.
3. Sharing & Disclosure
We do not sell your personal information. We share data only with trusted processors that help us operate the Service, including:
- Cloud hosting and database providers.
- AI model providers used to produce generations.
- Payment processors for subscription billing.
- Analytics tools used to improve reliability and usability.
We may disclose information if required by law, to enforce our terms, or to protect the rights, property, or safety of users and the public.
4. Data Retention
We retain account and content data while your account is active and for a limited period after deletion to satisfy legal, accounting, or security obligations. You can request permanent deletion of your data at any time.
5. Security
We use industry-standard safeguards including encryption in transit, access controls, and regular reviews of our infrastructure. No system is perfectly secure, so we encourage you to use a strong, unique password and enable additional protections when available.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, email us at privacy@hookfeed.app.
7. Cookies
We use essential cookies for authentication and session management, and optional analytics cookies that help us understand how the Service is used. You can control cookies through your browser settings.
8. Children’s Privacy
HookFeed is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with data, contact us and we will delete it.
9. International Transfers
Your information may be processed in countries other than your own. When we transfer data internationally, we use appropriate safeguards consistent with applicable data protection laws.
10. Changes to This Policy
We may update this policy as the Service evolves. We will notify you of material changes via email or an in-app notice. The “Last updated” date reflects the most recent revision.
11. Contact
Questions about this policy or your data? Email privacy@hookfeed.app.